FAQs

Frequently Asked Questions

1- What types of products do you offer?

We offer a curated selection of luxury chandeliers, pendant lights, and decorative lamps crafted from premium materials to enhance any modern interior.

2- Do you ship internationally?

Currently, we ship within the United States only, but we may expand our shipping options in the future.

3- How long does delivery take?

Orders are typically delivered within 6–12 business days, depending on your location. We process orders within 2–4 business days.

Estimated total delivery time:  (Processing time + Shipping time): 8-16(business days ''Mon-Fri'')

4- Can I track my order?

Absolutely. A tracking number will be sent by email once your order has been dispatched.

5- What is your return policy?

We offer a 30-day return policy. Products must be unused and returned in their original packaging. Contact us to initiate a return.

6- Are your chandeliers under warranty?

Yes, our lighting fixtures are covered by a warranty against manufacturing defects. If there’s an issue, just reach out to us with a photo or video—we’ll take care of it quickly.

7- Do I need an electrician to install your products?

Some ceiling-mounted designs may require professional installation. Please refer to the product description for specific recommendations.